Return & Refund Policy for Dimplestartshirt.com

At Dimplestarshirt.com, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help. Please review our Return & Refund Policy below to understand your rights and how to initiate a return or request a refund.

1. Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unwashed, and in its original condition.

  • It must be returned within 14 days of the delivery date.

  • Proof of purchase (order number or receipt) is required.

Note: Items marked as final sale, custom/personalized orders, or gift cards are non-returnable and non-refundable.

2. How to Start a Return

  1. Email our support team at [email protected] with your order number and reason for return.

  2. We will send you return instructions and the return address.

  3. Package the item securely and send it back via a trackable shipping service.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Damaged or Defective Items

If you receive a defective, damaged, or wrong item:

  • Contact us within 5 days of delivery at [email protected] with clear photos and a description.

  • We will offer a replacement or full refund at no extra cost to you.

4. Refunds

Once we receive and inspect your returned item:

  • You’ll receive an email confirmation.

  • Approved refunds will be processed within 5–7 business days to your original payment method.

  • Shipping fees are non-refundable (unless due to our error).

5. Exchanges

We currently do not offer direct exchanges. If you want a different size, color, or design, please return the item and place a new order.

6. Late or Missing Refunds

If you haven’t received your refund:

  • First, check your bank account again.

  • Then contact your credit card company—it may take some time before your refund is officially posted.

  • If you’ve done all of this and still have not received your refund, please contact us at [email protected].

7. Contact Us

📧 [email protected]
🌐 https://www.dimplestarshirt.com

We’re happy to help with any questions or concerns you may have.